Tồn queue phishing

Issue:

• The phishing queue keeps increasing and does not decrease.

Resolution:

• Case 1: Legacy AMA system using a virtual machine running Selenium:
  • Access the Selenium VM and check it. If Selenium is frozen and not running, continue:
    • On the centralized AMA server: check if the revert process (ama_sb_revert) is running. If not, restart it.
    • Restart the Selenium VM.
  • If Selenium is running normally, continue:
    • Restart the phishing centrel docker container.
• Case 2: Legacy AMA system using dockerized Selenium:
  • Check docker containers:

    docker ps | grep selenium

  • Check the Selenium docker logs. If there are no new logs, continue:
    • Check crontab for restarting the Selenium docker. If none, add a new cron job to restart every 45 minutes.
    • Restart the Selenium docker container.
  • If Selenium is running normally, continue:
    • Restart the phishing manager docker container (ama_phishing_manager).
• Case 3: New architecture (All-in-One):
  • Restart Selenium:

    cd /opt/ama/docker/selenium/ && bash start_container.sh

  • Restart the Phishing scan module:

    supervisorctl restart ama_phishing_manager

• If the issue persists, escalate to the Solutions Team.