Xử lý tồn queue ama sb_sample_word2010_log sb_sample_word2010_log

Modified on Tue, 24 Jun, 2025 at 4:24 PM

1️⃣ Problem

Received the alert: app_ama_rabbitmq_queue_high

For example:

  • JIRALERT-23883
  • JIRALERT-24083

2️⃣ Solution

Root Cause: The service consuming this queue is having issues. Root cause is under monitoring.

If you run tail log inside the Docker container and see no abnormal errors:

  • Restart the related service:
QueueService to restart
sb_sample_word2010_logsbcenter_office
sb_sample_word2013_logsbcenter_office

For services running with Docker:

docker service update --force <service_name>

If tail log shows an actual error → escalate to dev_team.

3️⃣ Related articles

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